Director of Financial Aid

Position Overview

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Johnson C Smith University, a 150-year old historically black liberal arts college dedicated to diverse students located in Charlotte, NC, invites nominations and applications for an accomplished professional to serve as the Director of Financial Aid.  The University is moving to a comprehensive approach of recruitment and retention of students.  The successful individual will play a key role in this developing Enrollment Management Division focused on creating a student-centered culture. 

The Director will work across the university to build a seamless and responsive environment of services for students while solidifying a strong system of direct financial aid services.  He/She will manage all aspects of student aid and ensure compliance with federal and state regulations.  Maintaining full compliance with the A-133 Audit is critical for the university, and as important is maintaining the university’s excellent working relationship with the Department of Education.  The Director will evaluate operations working toward continuous improvement of processes and will be a champion for staff development through professional training and workshops.  It will be expected that the director will  pursue and develop best practices in customer relations serving all stakeholders with emphasis on students, parents and adult students. 

Johnson C. Smith University has a rich history and is heralded as one of the best Historically Black Colleges and Universities in the nation, serving more than 1,500 students and employing more than 240 full-time faculty and staff members.  The University continues to gain a national reputation for integrating the liberal arts with business, the sciences and technology in innovative, socially conscious ways to empower tomorrow’s diverse entrepreneurial citizens and leaders.  JCSU has strong community relationships and strategic partnerships with businesses, corporations and professional groups. As an active community partner, JCSU serves as a catalyst for building and sustaining assets in the surrounding neighborhoods and throughout the city of Charlotte. 

The successful candidate will hold a Master’s Degree and at least 8 - 10 years of progressively responsible financial aid experience of which at least 4 years have been in a management position.  This position requires a financial aid professional who has demonstrated knowledge of federal and state programs in Higher Education along with other forms of aid including grants and scholarships.  Proficiency in financial aid guidelines, strong audit experience and financial aid software experience, preferably PowerFAIDS, are required. 

Nominations and Applications

Review of applications will begin immediately and will continue until the position is filled. The desired appointment date is January 2, 2020. For fullest consideration, applicant materials should be received by  November 22, 2019. Candidates are encouraged to review the Johnson C Smith University Search Profile which contains detailed information about the University and the position, as well as the application process. 

Applications must include a letter of interest, resume, and five professional references with email addresses and telephone numbers.  References will not be contacted without prior authorization from the applicant. Application materials should be sent electronically (MS Word or PDF format) to:

Confidential inquiries, nominations, and referrals may be directed to:

Joy Yablonsky, Executive Search Consultant / (215) 934 -1386


Carlton E. Brown, Ed.D., Executive Search Consultant / (912) 247-8661

Johnson C. Smith University is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability or veteran’s status as it relates to student enrollment or hiring. Johnson C. Smith University is accredited by the Southern Association of Colleges and Schools Commission on Colleges to award baccalaureate and master's degrees. Contact the Commission on Colleges at 1866 Southern Lane, Decatur, Georgia 30033-4097 or call 404-679-4500 for questions about the accreditation of Johnson C. Smith University.